1. Introduction
CareerCache ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you provide directly to us, including:
- Account Information: Email address, name, and password when you create an account
- Achievement Data: Professional achievements, accomplishments, and related details you log in our system
- Profile Information: Optional profile details you choose to provide
- Communication Data: Messages you send to us, including support requests
- Payment Information: Payment details processed through secure third-party payment processors
2.2 Information Collected Automatically
When you use our Service, we automatically collect certain information, including:
- Usage Data: Information about how you use our Service, including features accessed and time spent
- Device Information: Information about your device, including IP address, browser type, and operating system
- Log Data: Server logs that may include IP address, access times, and pages viewed
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience
2.3 Information from Third Parties
We may receive information from third parties, including:
- Authentication Providers: If you sign up using OAuth providers (Google, GitHub, etc.)
- Payment Processors: Transaction and billing information from payment service providers
- Analytics Providers: Aggregated usage analytics from third-party services
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, maintain, and improve our Service
- Account Management: To create and manage your account, authenticate users, and provide customer support
- Communication: To respond to your inquiries, send service-related communications, and provide customer support
- Personalization: To personalize your experience and provide relevant features
- Analytics: To understand how users interact with our Service and improve functionality
- Security: To detect, prevent, and address technical issues and security threats
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: To process payments, prevent fraud, and conduct business analytics
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Service, including:
- Cloud hosting and infrastructure providers
- Payment processing services
- Email delivery services
- Analytics and monitoring services
- Customer support platforms
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:
- Compliance with legal obligations
- Protection of our rights and property
- Investigation of potential violations of our Terms of Service
- Protection of personal safety of users or the public
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption: All data is encrypted in transit using HTTPS/TLS and at rest using industry-standard encryption
- Access Controls: Strict access controls and authentication mechanisms limit who can access your data
- Infrastructure Security: Our hosting infrastructure includes firewalls, intrusion detection, and regular security updates
- Regular Audits: We conduct regular security assessments and vulnerability testing
- Employee Training: Our team is trained on data protection and security best practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:
- Account Data: Retained while your account is active and for a reasonable period after account deletion
- Achievement Data: Retained according to your account settings and preferences
- Communication Records: Retained for customer service and legal compliance purposes
- Usage Analytics: Aggregated and anonymized data may be retained indefinitely for service improvement
7. Your Rights and Choices
You have several rights regarding your personal information:
7.1 Access and Portability
- Right to access your personal information
- Right to receive a copy of your data in a portable format
- Right to export your achievement logs and account data
7.2 Correction and Updates
- Right to correct inaccurate personal information
- Right to update your account information and preferences
- Right to complete incomplete personal information
7.3 Deletion
- Right to delete your account and associated data
- Right to request deletion of specific personal information
- Right to be forgotten, subject to legal retention requirements
7.4 Communication Preferences
- Right to opt-out of marketing communications
- Right to control notification preferences
- Right to manage cookie preferences
To exercise any of these rights, please contact us at support@bean-solutions.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.
9. Children's Privacy
Our Service is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete that information as quickly as possible.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience with our Service:
- Essential Cookies: Required for the Service to function properly
- Analytics Cookies: Help us understand how users interact with our Service
- Preference Cookies: Remember your settings and preferences
- Security Cookies: Help ensure the security of your account and data
You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our Service.
11. Third-Party Links and Services
Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our Service.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated Privacy Policy on our website
- Sending you an email notification (if you have provided your email address)
- Providing notice through our Service
Your continued use of our Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
14. Effective Date
This Privacy Policy is effective as of May 2025 and was last updated on May 2025.